Latest news
As you can see, we’re making a real difference with the work we’re doing in our local area
TLF Research do our phone surveys - AUG 2018
Our customer satisfaction surveys are now being carried out by TLF Research, a specialist satisfaction and loyalty research company.
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VIVID Impact shares findings from its scrutiny of our repairs service - Aug 2018
Our customer scrutiny panel, VIVID Impact, has recently met with the VIVID Board to discuss its findings and recommendations following its scrutiny of ‘Repairs right first time’.
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Turning the tap off of Ray’s water bill - Aug 2018
When Ray asked one of our older persons' support workers to provide a bit of support with his benefits and bills, he didn’t realise the difference she’d make…
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We’re recruiting new members to our customer panel - July 2018
VIVID impact is one of the crucial ways that our customers have an impact on shaping the services that we deliver. Do you want to get involved?
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Buying more shares in your home - July 2018
If you live in one of our shared ownership homes, you can buy more shares in your property. We caught up with William and Rachel to find out how they found the process...
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New home sweet home - July 2018
Are you thinking of moving house? Are you looking for a new pad, or a different address to call home? We’ve got a range of fantastic homes available through the shared ownership scheme.
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